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Refund Policy

Silva Leadership and Management Consultancy · Updated 17 October 2026

What can be reviewed

A refund is a request, not an automatic reversal. Sign in, open the student Refund desk, pick the paid enrollment, and tell Admin why. Admin approves or declines. The status returns to the learner.

Reasons already on the desk include:

  • Duplicate or accidental payment.
  • Enrolled in the wrong program.
  • Paid but could not access the course.
  • Course quality or content concern.
  • Program changed or cancelled by SLMC.

What is not refundable

Free courses, complimentary access, and declined applications have no payment to return. Only a paid enrollment with an amount above zero can be submitted.

The amount

The review uses the amount you were charged. For a single short course on promo, that is the sale price shown at enrollment, not the crossed-out ₱3,500 list price. Bundle prices stay the bundle price.

While you wait

One open request per payment is enough. Wait for Admin before sending another. Questions can also go to education.slmc@gmail.com. Enrollment terms are in the Terms of Use.

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